Property Maintenance for Multi-Family Residences Certificate

Certificate of Completion: 18 credits

Enrollment Point: Fall, Winter or Spring Quarter

Students gain skills necessary to secure positions in property maintenance for multi-family residences. Students can enroll for the quarter to receive a certificate of completion or enroll in particular components of interest for skills upgrades. Training components include: safety and emergency procedures; painting and drywall repairs; maintaining an attractive outdoor environment; basic electrical theory, repairs and replacements; basic plumbing repairs and replacements; basic appliance repairs; customer service; First Aid; and job search skills.

Students who are incumbent workers are encouraged to take optional courses in this program, and continue into the Leadership in the Trades program upon completion of this certificate.

Program Learning Outcomes:

• Communicate professionally to represent company values, solve problems, resolve conflicts and provide assistance while responding to service requests in occupied units and working in public spaces. 
• Demonstrate safe work practices in the property maintenance environment. 
• Apply appropriate property maintenance techniques in carpentry, plumbing, electrical work, drywall, painting, flooring appliance repair and grounds keeping. 
• Assess deficiencies in vacated units and determine steps to take to make unit ready for new occupant. 
• Analyze resident maintenance complaints to determine the best process to resolve problems.