SURG 105 - Psychology of the Workplace

4 Total Credits
This course provides students with practical knowledge encompassing various aspects of the surgical technology profession, including understanding the roles and responsibilities of professionals in the field, developing effective interpersonal relationships, communication and conflict resolution skills, addressing ethical and moral issues, risk management considerations, teamwork dynamics, the importance of emotional intelligence, the medicolegal aspects relevant to surgical technology, providing support for the psychosocial needs of surgical patients, and the classification of disaster preparedness and response. PREREQUISITE(S): SURG 103

Prerequisite(s): SURG 103

Course Outcomes

Demonstrate a comprehensive understanding of effective communication in the surgical setting by accurately defining and describing various types of communication relationships, discussing the goals of communication, explaining the significance of content and tone in effective communication, demonstrating the principles of communication in the surgical setting, and effectively utilizing body language and non-verbal communication techniques.
Demonstrate their proficiency in effective surgical team participation and engagement by discussing various methods for successful team collaboration, strategies for achieving effective team goals, comparing, and contrasting individual skills with collaboration roles and responsibilities, and demonstrating the principles of teamwork in the surgical environment.
Demonstrate their proficiency in conflict resolution in the workplace by accurately identifying the skills necessary to effectively resolve conflicts, distinguishing between various types of behavioral concerns found in society, discussing strategies for negotiating effective problem resolution, and evaluating methods to prevent conflicts in the surgical arena.
Exhibit a comprehensive understanding of ethics and professionalism in the healthcare field by reviewing the American Hospital Patient Care Partnership, comprehending the influence of ethics in professional practice, engaging in discussions about the role of morality in ethical decision-making, providing examples of ethical situations and problems in the health profession, discussing key elements related to developing a surgical conscience, reviewing principles of problem-solving in ethical decision-making, discussing principles of patient confidentiality (verbal and written), and showcasing the key elements related to developing a surgical conscience.
Demonstrate a comprehensive understanding of the legal aspects in healthcare by analyzing concepts of law, defining various types of legal doctrines, discussing the concepts that influence standards of conduct, analyzing the legal elements of proper documentation, describing the types of sentinel events, and summarizing the intentions of risk management.
Demonstrate their proficiency in addressing the holistic needs of surgical patients by effectively evaluating their diverse needs, identifying appropriate and individualized responses to meet the needs of the patient population, engaging in discussions about the specific needs of susceptible populations within the surgical context, and critically evaluating perceptions regarding death and dying.