VET 181 - Human Relations/Workplace Skills

3 Credits
Topics include assertiveness, customer relations, teamwork, problem solving/conflict resolution, business and work ethics, organizational skills, employment rights and responsibilities, equity and cultural issues, decision making, and self-esteem. Students will prepare a resume and cover letter in preparation for employment.

Course Outcomes

Infer knowledge and skills using oral, written and non-verbal communication.
Utilize critical thinking skills to prioritize, anticipate and analyze problems and evaluate solutions.
Illustrate knowledge and skill in first aid procedures as recognized by the American Red Cross.
Illustrate knowledge and skill in animal first aid and CPR as recognized by Pet Emergency Education.