JSTI 175 - Communication for Trades

2 Credits
Introduction to the communication skills needed in the construction, maintenance, and manufacturing trades.

Course Outcomes

Explain and describe processes and solutions for resolving workplace conflict, bullying, harassment, and stereotyping.
Demonstrate appropriate electronic, written, and verbal business communications.
Comprehend and explain principles of effective communication, ethics, conflict resolution, stereotyping, harassment, and bullying.