Sep 28, 2020  
College Catalog 2020-2021 
College Catalog 2020-2021

Office Assistant/Receptionist Certificate

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Certificate of Completion: 19 credits

Enrollment Point: Fall, Winter or Spring Quarter

Students prepare for entry-level careers in the office occupations. In addition to keyboarding and hands-on training on computers using Microsoft Office applications, students study business math, business English, human relations and customer service, and develop general clerical skills. Eligibility: WorkFirst funding

Program Learning Outcomes:

  • Create clear and accurate business documents, spreadsheets, database and presentations that are professional in appearance. 
  • Operate office equipment with proficiency while maintaining a safe office environment. 
  • Manage schedules and correspondence in a professional office environment. 
  • Communicate professionally to collaborate, solve problems, resolve conflicts, and provide assistance while respecting the diverse styles, values and cultures of internal and external customers. 
  • Demonstrate ethical behavior, maintain confidentiality, and follow employer policies and procedures. 
  • Pursue professional advancement by applying knowledge of career pathways and job search. 

Program Requirements

GPA Requirements

  • Minimum cumulative GPA: 2.0
  • Minimum grade for each course: 2.0

*Note: Clinical & Field-Based Experience courses require a Satisfactory (S) grade.

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