MEDA 121 - Administrative Medical Procedures

4 Credits
This course focuses on the skills necessary for working in the medical front office including communication, customer service, basic computer skills, and basic administrative duties. Students will practice using an Electronic Medical Record (EMR) and office software to perform these tasks with an emphasis on professional communications, documentation, scope of practice and confidentiality. Emphasis will be on verbal and non-verbal communication, patient interviewing techniques, patient education and cultural sensitivity.